Returns & Exchanges
We take pride in the quality of our perfumes. If you are not completely satisfied, we accept returns of unopened and unused products in their original cellophane packaging within 30 days of delivery.
Return Process
- 1.Initiate Request
Contact our concierge team at [email protected] with your order number and reason for return.
- 2.Secure Packaging
Place the unopened product in its original box and ensure it is safely packed for transit.
- 3.Shipping
Affix the provided return label and drop the package off at your nearest authorized courier location.
- 4.Refund Processing
Once received and inspected, we will process your refund to the original payment method within 7-10 business days.